The following are the most often asked questions.
Can I claim on my Insurance?
Thermography is not covered by insurance.
Do you work under a veterinary supervision?
Experienced veterinarians read all the scans that are done and they provide the report. The thermograph technicians do not diagnose or read the scans.
How long does the consultation take and what happens during the consultation?
Where can the images be taken?
Can I see the images before you go?
We are happy to show you the images when the exam and scan are done. We will not read the scan at that time, the scans will only be read by a qualified veterinarian.
Can you tell me what is wrong with my animal at the consultation?
The technician cannot tell you what is wrong with your animal at the time of the consultation, we can submit the scan as an urgent read and get the results back within 24-48 hours.
How will I receive my images?
You will receive a complete report that includes the images and description of what the veterinarian sees in the images and what they believe to be the issues or conditions that your animal is dealing with.
How long will it take to get them?
Unless we ask for a rush on the read the scans will be reviewed and returned to MTI within 4 days. They will then send it to you and your personal veterinary if you choice.
What payment methods do you accept?
We accept checks, cash and credit cards. Payment is expected at the time of the scan.
Thermal Imaging Application & Benefits
Preparing Your Pet For Thermal Imaging
The horse should equilibrate with ambient conditions for sufficient time to approximate a steady state. The equilibration period should be at least 10-15 minutes. During the equilibration period the horse should remain uncovered with rugs and bandages removed.
The horse owner / trainer may be provided with instructions intended to reduce the likelihood of artifacts or inconclusive thermography.